Find your way around
This website is for you — whether your child or young person has just received a diagnosis, you've been navigating SEND for years, or you're not even sure what you're looking for yet. This guide will help you find what you need.
You don't need to know the right words. You don't need to know what SEND stands for. You just need to know that your child needs support — and we'll help you from there.
Where would you like to start?
Pick the situation that sounds most like yours and we'll point you in the right direction.
I've just been told my child might have SEND
It can feel overwhelming at first. Start by understanding the words people are using, then find out what support is available.
I'm struggling to get support for my child
You're not alone. There are guides, local services, and other parents who've been through the same thing.
I don't understand what professionals are saying
SEND is full of acronyms and confusing language. Our Jargon Buster explains it all in plain English.
I need to find local support near me
We've listed local services, groups, and organisations in Luton and Bedfordshire that can help.
I want to know my rights
Our guides cover EHCPs, school support, appeals, and more — written for parents, not lawyers.
I want to hear from other families
Read real stories from parents and carers who've navigated the SEND system — and come out the other side.
What's on this website
Tips for using this website
You don't need to read everything — just find what's relevant to you right now.
Use the Jargon Buster whenever you come across a word or acronym you don't recognise.
The Local Services page is searchable — type in what you need and see what comes up.
If you're not sure where to start, the Contact page is always there — just ask us.
Come back whenever things change — we update the site regularly with new guides and news.
Still not sure where to start?
Just get in touch. We'll point you in the right direction — no jargon, no judgment.
Contact us